Customer Reviews

To read our latest customer reviews please visit our Trustpilot page.


What our customers have to say....

 

 

Excellent service and product

We had searched here everywhere and were disappointed with what was available on the high street. After a lot of research we plumped for sofabedsofa.com. The main reasons were a quality bed mechanism and the ability to chose different sorts of mattress. We hate memory foam so opted for the pocket sprung mattress. Ordering was easy and the communication post ordering was excellent. The sofa bed arrived within the quoted 4 weeks, and we are extremely happy with the quality of the whole ensemble and the mattress is very comfortable - certainly the best sofa bed at this price point we have tried. Highly recommended.

Nick


Absolutely Thrilled!

Excellent service from the moment we ordered our swatches until the delivery team left! The bed sofa is comfortable to relax on and the bed easy to put up. We are delighted with the quality of this piece of furniture and look forward to accommodating family this coming Christmas!

Ruth

 

 

Delivery service

The service we received was excellent. They took great care in not damaging anything. They removed and took away all the packaging, positioned the sofabed and showed us how to operate it. We were very pleased with their thoughtfulness to our home and us.

Ian

 

Great product and service

Was slightly worried about ordering a sofa bed on-line but needn't have been. From the samples we received, we close a fabric/colour and couldn't be happier. The Orbit sofa looks great, is comfy, and true to the fabric sample. From ordering samples, to asking questions, ordering and through to delivery, the service was excellent. Would highly recommend sofabedsofa for their personal service and quality products

Fiona

 

I purchased an ex-display model and am delighted with it. There is hardly any sign of previous use, a brand new mattress is always provided and my daughter was the first to use it. She said it was very comfortable and had a great nights sleep. The two coordinating cushions sent with it were a lovely bonus too. The delivery guys were fantastic. They had to take the sofa bed apart to get it through the doorway and then reassemble in situ. This was done efficiently and without fuss. One happy customer! Highly recommended.

Lyn

 

Very smooth transaction

We found Sofabedsofa on the Internet and liked what we saw. We chose a design and popped down to the showroom to check out comfort and quality, and to see the fabrics at first hand. The ordering process was smooth, and we were kept up to date with the status of our order. The delivery company men were courteous and professional, dealt effectively with our restricted access, and were gone within 20 minutes of arrival. The sofa is very comfortable, well made, and looks great. After a bad experience with another sofa company, (especially with their couriers), we were very careful before choosing another sofa supplier, Sofabedsofa have restored our faith.

Derek

We needed a sofa & a guest bed in our home office. So we did some research online and came across Sofabedsofa. They had a good range and styles of sofa bed, great colour options and their prices were reasonable. We ordered through the their website and in four weeks our new sofa bed arrived. The delivery company were fantastic, taking time to ensure the sofa fitted into our office. They showed how to use our new sofa bed and took away all the packaging. We love the new addition to our office, it's very stylish great as a sofa and as bed.

- Gail


I needed a small sofabed to use as a regular sofa and occasional bed and was delighted to have found sofabedsofa.The service pre purchase was excellent in answering my needs,the price great,delivery prompt and efficient by two courteous people and ultimately the sofa bed is perfect.It is smart,of good quality and really comfortable in both functions.Delighted!

- Stephen


Great sofa bed

This was an easy buying process from getting samples of material through to delivery. The website is very user friendly and I particularly liked the facility to chat on-line. The description of the sofa bed was accurate and fits in very well, great match for my curtains. I was a bit worried about making an expensive purchase on-line but it all worked out well and I have no hesitation to recommend Sofabedsofa.

- Anne


"Our new Sofa bed arrived last week and although naturally worried about how it looked I was very pleased when it arrived. The order didnt take long and the delivery guys were great. It has an excellent folding mechanism and looks very smart in our sitting room waiting for our next guests."

- Lynne


"My wife and I are totally delighted with the new sofa bed. It is a very eye catching focal point in my study and is very comfortable to sit on and to sleep on. It has been a real pleasure dealing with you and I would highly recommend you to anyone looking for a new sofa bed. The exceptional choice of cloths and the thickness of the mattress initially impresseds us, and the service we received from you was top drawer throughout. Very many thanks.

- MJJ 


"Great sofa bed! Looks fantastic in my office. Delivery guys were excellent – my office is at the back of my house down some steps!"
- Paul


"Really pleased with my new sofa bed and chair. I don’t usually buy furniture online so was a bit nervous, whole process was painless from start to finish (even when I initially panicked and changed my mind about the colour – sorry guys!)"
- Alice


"Thanks for all your help – the sofa is lovely and comfortable and I am really pleased with the fabric. It all looks great"
- Carole


"The delivery team did a great job under difficult circumstances, carrying the sofa bed a long way due to roadworks! I’m very happy with the sofa bed and it did arrive in time for Christmas as you promised which was good since I had a houseful of people. My son said it was very comfortable to sleep on and I think the sofa looks really nice in my office"
- Rhona


"Have just received my new sofa bed and am very pleased. Delivery guys were really good – I was worried about the size – but they did a great job in taking the arms off and putting it back together. All looks good and guests at the weekend said its very comfortable. Thanks"
- Peter


"Good buying experience, good quality sofa bed, good customer service and delivery was on time"
- Stephen


"Thanks Sofabedsofa! Love the colour and glad I chose the medium instead of the large (thanks for the advice!). I will say that I find the mechanism a bit stiff? But I’m sure there’s just a knack to it!"
- Angela


"Two fantastic sofas delivered in 28 days "
- Lisa


"The sofa bed arrived with a mark on one of the cushions, one phone call and it was replaced. Excellent customer service "
- Phillip


"I bought a sofa bed for my study and it looks so stylish and comfortable that no one even guesses it’s a sofa bed. Really pleased"
- Olivia


"Nice easy web site and good advice over the phone. Delivery men were really nice and polite, they even put shoe protectors on as I have a very pale carpet. Top marks!!!"
- Fiona


"Looks just like the picture on the web site and getting the free fabric swatches before ordering was a good move. All round comfy sofa and comfy bed. Good buy "
- Dave


"I LOVE my new sofa!! Thanks for getting it delivered in time for Christmas "
- Kate


"I bought my last sofa bed about twenty years ago!!! This new one is such an improvement! It's so comfortable compared to the last one, I cant believe I put up with the old one for so long. When my son comes to stay he’s more than happy to sleep on this one! "
- Sasha


"Delighted with my sofa bed, looks great in my conservatory, its like having another spare room. The lady I spoke to in the office was really helpful but I could have done with a bit more notice about the delivery date "
- Tracey


"Couldn't be happier with my new sofa really good service and the delivery men were fantastic considering they had two flights of stairs to go up!! Really happy thank you!"
- Lauren